Last updated: January 17, 2026
Digital Products & Memberships
- All products and memberships sold on Grab & Teach are digital.
- No physical items are shipped.
- Access is delivered instantly after purchase.
No Returns
- Due to the digital nature of our products and memberships, returns are not accepted.
- Once access is granted, products and memberships cannot be returned.
No Refunds (General Rule)
- All sales are final.
- We do not offer refunds for digital products or paid memberships once access has been provided.
- Users are responsible for reviewing product details, membership benefits, and watermarked previews before purchasing.
Paid Memberships
- All paid memberships are sold as one-time purchases with a fixed term of one (1) year.
- Memberships are not subscriptions and do not auto-renew.
- Once a membership is purchased, it cannot be refunded, partially refunded, paused, transferred, or prorated.
- Refunds are not provided for:
- Upgrading to a different membership tier
- Downgrading to a different membership tier
- Unused time remaining on a membership
- Change of mind after purchase
Free Fan Membership Trial
- Each account may receive a one-month free Fan membership trial, subject to eligibility.
- The free trial is optional. Users may choose to purchase a paid membership without using the free trial.
- If a user purchases a paid membership, they may not later request the free trial period.
- The free trial has no cash value and cannot be applied retroactively.
Limited Refund Exceptions
Refunds may be considered only in the following situations:
- Duplicate purchase of the same item due to an accidental repeat order.
- Unauthorized transaction, such as verified payment fraud.
- Unresolvable access issues that we are unable to fix within seven (7) days of purchase, after you have contacted us and attempted our troubleshooting steps.
How to Request a Refund
- To request a refund under one of the eligible exceptions, please contact us at:
- info@grabandteach.com
- Include your order number and a brief explanation of the issue.
Review & Approval
- All refund requests are reviewed on a case-by-case basis.
- Approval of a refund is at the sole discretion of Grab & Teach.
- Approved refunds will be issued to the original payment method.
Legal Compliance
- Where local laws grant specific rights for digital content, Grab & Teach complies with all applicable legal requirements.